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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Christina Leonard

Christina Leonard

September 4, 2024

5  out of  5
rating by Christina Leonard
"Rudy was patient and helpful. He was pleasant to speak to and answered all of my many questions. As someone who is not very knowledgeable about car insurance, I was grateful he took time explain the levels of coverage I could recieve. He was good at following up with me in a timely manner and helped me bundle to get a discount."
We responded:
"Christina, thank you for your wonderful review! I'm glad Rudy could assist you with your car insurance needs. It's great to know he was patient, helpful, and thorough in explaining the coverage options. We appreciate your feedback and are happy to have helped you bundle for a discount. If you have any more questions or need further assistance, feel free to reach out. - Jackie Sanchez - State Farm Insurance Agent, Redondo Beach, CA"
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Cristina Guerrero

September 3, 2024

5  out of  5
rating by Cristina Guerrero
"Excellent service, we r thankfully that we find u, great and friendly service, we r very satisfied…"
We responded:
"Cristina, thank you for your wonderful review! I'm glad you found our service great and friendly. We appreciate your satisfaction and look forward to assisting you with any future needs. - Jackie Sanchez - State Farm Insurance Agent, Redondo Beach, CA"
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Daniel Mendez

August 26, 2024

5  out of  5
rating by Daniel Mendez
"Rudy from State Farm was the Best Rep that I could have talked to ! He helped me with every question I had for him and went above and beyond! Unlike other companies where they say they will get back to you and never do . Rudy actually called me back and took care of the policy me and my family needed ! So thank you Rudy from State Farm !!"
We responded:
"Thank you, Daniel, for your positive review. I'm glad Rudy was able to assist you with all your questions and provide the policy your family needed. We appreciate your feedback and are always here to help with any future needs. - Jackie Sanchez - State Farm Insurance Agent, Redondo Beach, CA"
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Jose Saravia

July 31, 2024

5  out of  5
rating by Jose Saravia
"Great customer service Explain policy well"
We responded:
"Hey Jose, thanks a lot for the awesome review! I'm glad you appreciated our customer service and the clear explanation of your policy. If you ever have more questions or need further assistance, we're here for you! - Jackie Sanchez - State Farm Insurance Agent, Redondo Beach, CA"
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jzon jzon

July 23, 2024

5  out of  5
rating by jzon jzon
"Super friendly and super helpful and very efficient! What a great experience!"
We responded:
"Hey Jzon! Thanks a bunch for the awesome review! I'm so happy you had a great experience with us. If you ever need anything else, we're here to help! - Jackie Sanchez - State Farm Insurance Agent, Redondo Beach, CA"
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cb750_chopper

July 18, 2024

5  out of  5
rating by cb750_chopper
"Tammy was helpful and patient (I accidentally disconnected with her). After updating my file she explained how for pennies, I could increase coverage by dollars. She explained how I could save money and increase coverage. She was very informative and helpful. It was a pleasure working with her. It is a pleasure doing business with this Insurance Office. Thanks Ladies!"
We responded:
"Thank you so much for your wonderful review! I'm glad to hear that Tammy was able to assist you effectively and provide valuable information on increasing your coverage while saving money. It's fantastic to know that you had a positive experience with our office. We truly appreciate your kind words and your business! If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help! - Jackie Sanchez - State Farm Insurance Agent, Redondo Beach, CA"
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magali Marroquin

July 8, 2024

5  out of  5
rating by magali Marroquin
"Explained everything in detail. Calm and patient and kind."
We responded:
"Thank you for your kind words, Magali! We're glad to hear that you found our explanations detailed and that we were able to assist you with patience and kindness. If you ever have any more questions or need further assistance, feel free to reach out. - Jackie Sanchez - State Farm Insurance Agent, Redondo Beach, CA"
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Alan Y

July 1, 2024

5  out of  5
rating by Alan Y
"Assisted me with my insurance needs and saved me money. Took her time to explain policies. Thank you!"
We responded:
"Alan, I'm thrilled to hear that I could assist you with your insurance needs and save you money! I'm pleased that you found my explanations helpful. Thank you for choosing our office for your insurance services! - Jackie Sanchez - State Farm Insurance Agent, Redondo Beach, CA"
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Yaretzi Hernandez

June 25, 2024

5  out of  5
rating by Yaretzi Hernandez
"Claudia from Jackies State Farm Office was very helpful. She is so friendly and knowledgeable, she provided everything I needed and answered all my questions. I chose to switch my insurance to State Farm! Thank You Claudia for all your help!"
We responded:
"Yaretzi, your review is truly appreciated! I'm pleased to hear that Claudia provided you with friendly and knowledgeable service, helping you switch your insurance to State Farm. We're grateful for your trust and look forward to assisting you with all your insurance needs in the future! - Jackie Sanchez - State Farm Insurance Agent, Redondo Beach, CA"
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Alfredo macias sanchez

June 20, 2024

5  out of  5
rating by Alfredo macias sanchez
"Muy buen servicio buena atención y resolvió cada una de mis preguntas y dudas"
We responded:
"Alfredo, gracias por la reseña excepcional! Disfrutamos mucho trabajar con usted y apreciamos su preferencia - Jackie Sanchez - State Farm Insurance Agent, Redondo Beach, CA"
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Yolanda Santana

June 8, 2024

5  out of  5
rating by Yolanda Santana
"Thank you Jackie for your awesome service. Your team is so helpful and so knowledgeable. I highly recommend her office."
We responded:
"Yolanda, your review means a lot to us! I'm pleased to hear that you found my team helpful and knowledgeable. We're grateful for your recommendation and look forward to assisting you further with your insurance needs! - Jackie Sanchez - State Farm Insurance Agent, Redondo Beach, CA"
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Jorge Valenzuela

May 23, 2024

5  out of  5
rating by Jorge Valenzuela
"Very helpful and friendly"
We responded:
"Jorge, we're pleased to hear that you found our team very helpful and friendly! Providing exceptional service is our top priority, and we're grateful for your positive feedback. If you ever need assistance with your insurance needs, feel free to reach out. Thank you for choosing our office! - Jackie Sanchez - State Farm Insurance Agent, Redondo Beach, CA"
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Maria Del Castillo

May 15, 2024

5  out of  5
rating by Maria Del Castillo
"Es una persona muy amable"
We responded:
"Maria, gracias por la reseña excepcional! Disfrutamos mucho trabajar con usted y apreciamos su preferencia. - Jackie Sanchez - State Farm Insurance Agent, Redondo Beach, CA"
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Margaret Lopez

May 7, 2024

5  out of  5
rating by Margaret Lopez
"One of the best customer service calls I’ve had. Claudia really helped me out. She explained everything in details. She saved me from a situation I was having. And saved me money. Thank you for your help. You are awesome!"
We responded:
"Margaret, I'm thrilled to hear Claudia provided detailed explanations, saved you money, and helped you out of a tough situation! We're grateful for your positive feedback and look forward to assisting you further in the future! - Jackie Sanchez - State Farm Insurance Agent, Redondo Beach, CA"
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Guadalupe Ortiz

May 2, 2024

5  out of  5
rating by Guadalupe Ortiz
"Claudia was very helpful , and helped me in a timely manner. She explained my new insurance policy in depth , very satisfied & would recommend!"
We responded:
"Guadalupe, thank you for your kind words! We're happy to hear Claudia was able to provide a great experience. - Jackie Sanchez - State Farm Insurance Agent"
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Aaron McFadden

April 23, 2024

5  out of  5
rating by Aaron McFadden
"Nice and easy…Tammy was very helpful, knowledgable and friendly."
We responded:
"We're happy to hear that Tammy provided you with helpful, knowledgeable, and friendly service. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Jackie Sanchez - State Farm Insurance Agent, Redondo Beach, CA"
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Nick Meyers

April 23, 2024

1  out of  5
rating by Nick Meyers
"I had a horrible experience with the Jackie Sanchez branch. I recently moved from Wisconsin and needed to transfer my insurance to California. I originally called on April 11. The person who answered the phone did not seem interested in helping me and told me I should expect a call the next day or at the very least an email. Fast forward to April 22, I still have not received any phone calls or emails. Very frustrated, I called again on April 22 to explain my situation. Again, I felt like I was pushed aside, and was unable to speak with an actual agent. The person on the phone said that someone would definitely reach out to me later in the day to get my insurance transferred. I still have not received any phone call or emails. I have been completely ignored. I am also a local small business owner in Redondo Beach and this is completely unacceptable business practices. I would recommend everyone to choose an agent who ACTUALLY cares for your needs and treats you like a person, not a phone number."
We responded:
"We regret the inconvenience caused during your interaction with our team. Claudia, the agent assisting you, was unfortunately out sick for three days, which disrupted the communication process. We understand your frustration with the delay in transferring your insurance and apologize for any inconvenience it may have caused. Despite our efforts to reach out and apologize for the disruption, we acknowledge that our response fell short of your expectations. Your feedback is duly noted, and we will take steps to ensure better communication and service in the future. We appreciate your patience and understanding in this matter."
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Ruby Almanza

April 22, 2024

5  out of  5
rating by Ruby Almanza
"Claudia is very helpful & is always helping us. She goes above & beyond to help us in every way possible!! She has very good customer service!! She’s very kind & willing to get you a good rate! I recommend her to all my family & friends!! She’s one amazing worker! She never fails me in anything!"
We responded:
"Thank you for your feedback, Ruby! I'm delighted to hear that Claudia has been consistently helpful, going above and beyond to assist you in every way possible and providing excellent customer service. It's wonderful that you find her kind and dedicated to getting you a good rate, and I appreciate your recommendation to your family and friends. - Jackie Sanchez - State Farm Insurance Agent, Redondo Beach, CA"
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Nessa Villarreal

April 3, 2024

5  out of  5
rating by Nessa Villarreal
"Claudia was great"
We responded:
"Nessa, thank you for the shoutout for Claudia! Our office loves being your good neighbor. - Jackie Sanchez - State Farm Insurance Agent, Redondo Beach, CA"
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Susana Marroquin

March 4, 2024

5  out of  5
rating by Susana Marroquin
"Ella se tomó su tiempo para explicar correctamente me pudo ayudar en cada paso que tenía que hacer excelente trabajo"
We responded:
"Nos gusta mucho ver reseñas como esta, Susana! Gracias por tomarse el tiempo para compartir su experiencia con nuestra oficina. Esperamos poder servirle con sus necesidades de seguro por muchos años más."
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Jacky Orellana

March 4, 2024

5  out of  5
rating by Jacky Orellana
"Amazing customer service."
We responded:
"Jacky, thank you! We appreciate your trust in us to take care of your insurance policies."
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Alyx Lopez

February 28, 2024

5  out of  5
rating by Alyx Lopez
"Helpful and informative along with gracious and kind and tried to get me the best price as possible"
We responded:
"We love seeing five-stars, Alyx! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
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Omar Garcia

February 28, 2024

5  out of  5
rating by Omar Garcia
"Excelente trabajo que realiza la Sra Claudia me ayudó bastante y aclaro mis dudas muy contento la verdad … muy buen trabajo…"
We responded:
"¡Nos gusta mucho ver reseñas como esta, Omar! Gracias por tomarse el tiempo para compartir su experiencia con Claudia. Esperamos poder servirle con sus necesidades de seguro por muchos años más."
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Dan The man

February 22, 2024

5  out of  5
rating by Dan The man
"Tammy was very helpful, informative and made the process enjoyable. This is my third year as a customer and I’m very happy with the service I received from Tammy."
We responded:
"Dan, thank you for your kind words! We're happy to hear Tammy was able to provide a great experience."
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Wendy Campos

January 31, 2024

5  out of  5
rating by Wendy Campos
"Nikki provided excellent assistance with my new car insurance. She was very helpful and provided me with the best quote. She has a great personality and would highly recommend her!!"
We responded:
"Wendy, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Nikki cares a lot about our customers."